Contact

Shiftera is built by Reego Software. Write to us in English or Turkish — we reply within 24 hours on working days.

Support

support@shiftera.io — help with your account, a schedule that isn't coming out the way you expect, rules and time off, publishing, or anything that looks like a bug. Telling us your workspace name and the month you are planning gets you a faster answer.

Sales and larger teams

sales@shiftera.io — paying for your whole team at once, a company invoice, or questions about Premium before you buy it. Premium is priced per person; see Pricing for what each plan includes.

Billing and refunds

Web orders are processed by Paddle, our Merchant of Record, so invoices and payment questions can also go to Paddle using the link on your receipt. Subscriptions bought in the Android and iOS apps are billed by Google Play or the App Store. See the Refund Policy and Terms of Service.

Your data

For privacy questions and data requests, see the Privacy Policy. To close your account, follow Deleting your account.